UAE to Africa Air Freight Specialists

Connecting the UAE
to Africa, Seamlessly.

PETROSAM is your dedicated air freight partner, managing every stage of your cargo's journey from the UAE to Africa with speed, precision, and complete visibility from day one.

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Fully Insured Cargo
Real-Time Tracking
Expert Export Clearance
24/7 Support
Air cargo plane in flight. PETROSAM freight operations

Our Trusted Airline Partners

Emirates SkyCargoEmirates
Etihad CargoEtihad
Ethiopian AirlinesEthiopian Airlines
Kenya AirwaysKenya Airways
Air ArabiaAir Arabia
Qatar Airways CargoQatar Airways
RwandAirRwandAir
Air China CargoAir China
What We Do

Everything Your
Shipment Needs

Air Freight Forwarding is at the core of everything we do, with every critical sub-service built in as standard.

Air Freight Forwarding

Reliable air cargo services from UAE airports (Dubai, Abu Dhabi, Sharjah) direct to major African hubs, fully managed from booking to delivery.

Core Service

Door-to-Door Collection

We collect directly from your UAE warehouse, with no separate airport run needed.

Cargo Packaging & Handling

Professional packaging at our Dubai facility ensuring cargo integrity in transit.

Export Customs Clearance

All UAE export paperwork and regulatory compliance handled by our team.

Airline Booking & Documentation

Confirmed space on Emirates, Etihad, Ethiopian and partner carriers.

Real-Time Shipment Tracking

Live AWB tracking 24/7 with no login required. Full event history to delivery.

Also Available

Warehousing & Storage

Secure, climate-controlled warehousing at our Dubai facility with inventory management, repackaging, and just-in-time release.

Live Tracking

Track Your
Shipment

Real-time visibility on every PETROSAM shipment, from collection in the UAE to delivery across Africa. No login required.

  • Live status across 6 shipment stages
  • Full event history with timestamps
  • Estimated delivery date
  • Route, consignee & weight details
AWB Format: XXX-XXXXXXXX
Enter Air Waybill (AWB) Number

Enter your AWB number above to see real-time status and full event history.

Our Story

Built for the
UAE–Africa Corridor

We recognized a critical gap in reliable, transparent air freight between the UAE and Africa, so we built the solution.

PETROSAM was founded by logistics professionals based in Abu Hail, Dubai. Over a decade in the industry, we have built a network of trusted airline partners, including Emirates SkyCargo, Etihad Cargo, Ethiopian Airlines, Kenya Airways, Air Arabia, Qatar Airways Cargo, RwandAir, and Air China Cargo, giving us confirmed capacity across every major African corridor.

While our primary base of operations is the UAE, our international freight forwarding network means we can facilitate shipments originating outside the UAE as well, coordinating with trusted agents in origin countries to ensure seamless end-to-end movement to Africa.

We combine global freight expertise with deep regional knowledge to deliver shipments that arrive on time, intact, and fully export-compliant from the UAE.

Speed & Reliability
Most UAE–Africa corridors completed in 2–5 business days with guaranteed carrier space.
Full Transparency
Real-time tracking with step-by-step event updates with no login required.
UAE Export Expertise
Deep knowledge of UAE export regulations. Our licensed team manages all origin-side customs compliance.
24/7 Dedicated Support
A named operations contact from booking to delivery, available 24 hours a day, 7 days a week.
🇦🇪 United Arab Emirates 🌍 Africa
✈ Air Freight · 2–5 Business Days Transit
Active Destinations
Lagos, Nigeria Nairobi, Kenya Accra, Ghana Dar es Salaam Abidjan, CI Addis Ababa Johannesburg Dakar, Senegal Luanda, Angola Kampala, Uganda & many more...
Client Voices

Trusted by African
Businesses

Real feedback from importers and traders across the continent.

We needed electronics delivered to Accra under a tight deadline. PETROSAM had everything coordinated within hours. The cargo arrived two days ahead of schedule. Exceptional speed and communication throughout.

Kofi Mensah
Electronics Importer, Accra, Ghana

What sets PETROSAM apart is their 24/7 availability. I've sent urgent messages late at night and received replies within minutes. For time-sensitive shipments to Lagos, that kind of support is invaluable.

Fatima Al-Hassan
Fashion Retailer, Lagos, Nigeria

The dedicated contact model is what sold me. I have one person I speak to every shipment. They know my cargo, my clients, and my expectations. It feels more like a partnership than a freight service.

Emmanuel Osei
General Merchandise Trader, Nairobi, Kenya

My suppliers are based in China, not the UAE. PETROSAM still managed to coordinate the full freight to Dakar through their network. I didn't have to deal with multiple agents. One contact, one flow, no stress.

Aminata Diallo
Textile Importer, Dakar, Senegal

Available 24 Hours a Day,
7 Days a Week

Urgent shipment? Time-sensitive cargo? Our operations team never sleeps. Reach us any time, any day.

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Frequently Asked Questions

Everything you need to know about shipping with PETROSAM. Still have questions? We're available 24/7.

What African countries do you ship to?

We serve over 20 African destinations with direct and transshipment routes. Our primary destinations include Nigeria (Lagos, Abuja), Kenya (Nairobi, Mombasa), Ghana (Accra), Tanzania (Dar es Salaam), Côte d'Ivoire (Abidjan), Ethiopia (Addis Ababa), South Africa (Johannesburg, Cape Town), Senegal (Dakar), Angola (Luanda), Uganda (Kampala), Cameroon (Douala), and more. If your destination isn't listed, contact us; we can usually arrange service through our partner network.

How long does air freight from UAE to Africa take?

Transit times vary by destination. Most shipments to West Africa (Nigeria, Ghana, Côte d'Ivoire) take 3–5 business days from UAE departure. East African destinations (Kenya, Tanzania, Ethiopia) typically take 2–4 business days. Southern Africa (South Africa, Angola) averages 4–6 business days. These are flight transit times. Factor in UAE export clearance (1 day) and destination-side processing (1–3 days, dependent on local conditions) for total door-to-door estimates. Expedited options are available on request.

What types of cargo do you handle?

We handle a wide range of cargo categories: electronics and technology products, textiles and garments, pharmaceuticals and medical supplies (with proper permits), food and agricultural products, industrial equipment and spare parts, cosmetics and personal care products, household goods, and general merchandise. We also handle dangerous goods (DG) and temperature-sensitive cargo with appropriate airline approvals. Certain restricted items may require special permits, so contact our team for a cargo eligibility check before booking.

Do you manage export customs clearance?

Yes. UAE export clearance is handled directly by our in-house licensed customs team. We prepare and submit the full documentation suite: commercial invoices, packing lists, certificates of origin, airway bills, and any commodity-specific permits. We manage the process end-to-end, ensuring your cargo departs compliant and on schedule. Note: import customs clearance at the African destination is handled independently by the consignee or their appointed local broker. Our team can advise on documentation requirements to help facilitate a smooth import process on the receiving end.

How can I get a quote?

Fill in the contact form at the bottom of this page with your shipment details: origin, destination, estimated weight, and service type. Our team will respond with a tailored quote within one business day. For urgent inquiries, call or WhatsApp us directly at +971 50 448 6183. We're reachable 24/7. For recurring shipments or high-volume accounts, we recommend a call with our commercial team to discuss volume pricing and customised service agreements.

What documents are required for air freight?

For a standard air freight shipment from the UAE to Africa, you typically need: (1) Commercial Invoice: detailing goods, value, and parties; (2) Packing List: itemised contents with weights and dimensions; (3) Air Waybill (AWB), issued by us once the booking is confirmed; (4) Certificate of Origin, required by most African customs authorities; (5) Shipper's Export Declaration for UAE customs; and (6) any commodity-specific certificates (health certificates for food/pharma, MSDS for chemicals). Our team guides you through every document requirement at the time of booking.

How do I track my shipment?

Once your shipment is booked, you'll receive an Air Waybill (AWB) number by email. Enter this in the "Track Your Shipment" section on this page, with no account or login required. The tracker shows a full status timeline across all shipment stages plus a detailed event history with timestamps, locations, and updates logged by our operations team. For anything beyond what appears online, contact us directly with your AWB number. We're available 24/7.
Get in Touch

Let's Move
Your Cargo

Ready to ship? Our team is available 24 hours a day, 7 days a week for expert guidance and competitive quotes.

Contact Us

Reach our operations team directly via phone, email, or WhatsApp.

2nd Floor - UB Building - Sheikh Rashid Rd - Al Garhoud - Dubai - UAE
+971 50 448 6183
logistics-info@petrosamexcel.com
Availability
Operations TeamAvailable 24/7
Office HoursSun–Thu 8 AM–6 PM GST
WhatsApp / PhoneAny time, any day
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Quote Request Received!

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